IM&A Frequently Asked Questions

Hormone & Weight Loss FAQs

  • For medical appointments, including hormone therapy and medical weight loss, please call our office during business hours or email info@imamedspa.com, and our team will assist you with scheduling.

  • A $75 non-refundable deposit is required at the time of booking to secure your consultation. Once scheduled, you will receive a medical questionnaire via email. Please complete this prior to your visit.

    Please bring copies of any recent lab work or email them ahead of time. If labs are not available or need to be updated, they can be drawn during your appointment.

  • Weight loss at IM&A is medically guided and individualized. We use InBody biometric analysis, a medical-grade body composition device, to evaluate:

    • Muscle mass

    • Body fat percentage

    • Fat-free mass

    • Total body water

    Biometrics guide protein intake, nutrition planning, weight-loss goals, and metabolic health, ensuring patients lose fat while preserving muscle. Our focus is long-term body composition and metabolic health — not just the scale.

  • Follow-up visits are typically scheduled every 4–8 weeks, depending on your treatment plan, response to therapy, and goals. These visits allow us to monitor symptoms, labs, biometrics, and make necessary adjustments safely and effectively.

  • A comprehensive blood panel is required and should be completed at least one week prior to your hormone consultation.

    Labs may be completed:

    • In-house at IM&A, or

    • Through LabCorp, if you prefer an outside location

    Patients may use insurance for LabCorp testing; however, because we require very in-depth lab work, insurance does not always cover all components. IM&A offers preferred self-pay pricing to ensure labs can be completed at an affordable rate when insurance coverage is limited.


  • A hormone consultation at IM&A includes:

    • A complete medical history and symptom review

    • A focused physical exam

    • A comprehensive lab evaluation

    • Identification and correction of nutritional deficiencies

    • Development of a personalized hormone treatment plan

    • Prescriptions when appropriate

    Ongoing follow-up ensures safe optimization and long-term results.

  • We accept:

    • Cash

    • Credit cards

    • Debit cards

    • CareCredit

    • FSA (Flexible Spending Accounts)

    Payment is due at the time of service. IM&A does not accept insurance.

Aesthetic Treatment FAQs

  • For aesthetic treatments and follow-up visits, please use the online booking system available on our website.

  • Consultations are not required for all treatments, but they are often very helpful for:

    • New patients

    • Injectable treatments

    • Laser procedures

    For medical services (hormone therapy and weight loss), treatment planning is completed during the initial consultation, which is required.

  • “Tox” refers to neuromodulators used to relax targeted facial muscles and soften fine lines and wrinkles while maintaining natural expression.

    At IM&A, we offer:

    • Dysport®

    • Xeomin®

    • Daxxify®

    Your provider will recommend the most appropriate option based on anatomy, goals, and desired longevity.

  • Filler selection is based on facial anatomy, skin quality, aging patterns, and desired outcome. Our approach prioritizes structure, balance, and collagen stimulation for natural, refreshed results.

  • CO₂ laser treatments at IM&A are performed by:

    • Misty Wright, MSN, NP-C

    • Lutricia Bennett, MSN, NP-C

  • Downtime is typically 5–7 days. Redness, swelling, and peeling are expected.

    Mineral-based makeup may be worn starting days 4–5, once the skin is healed and no longer oozing. Collagen remodeling continues for several months following treatment.

    CO₂ Laser: What to Expect

    • Day 0: Redness, swelling, warmth, possible oozing

    • Days 1–3: Peeling, bronzing, tightness

    • Days 4–5: Healing improves; mineral makeup allowed

    • Days 6–7: Peeling mostly resolved; pinkness remains

    • Weeks 2–6+: Ongoing collagen production and skin improvement

  • Frax laser downtime is typically 1–2 days, with mild redness and swelling.

    Mineral-based makeup may be worn starting on day 3.

  • IPL has minimal downtime. Redness may last a few hours, and pigmented spots may darken before flaking off.

  • No. There is no downtime following a Salt Facial. Mild redness may occur but resolves quickly.

  • Downtime is typically 24–48 hours. Redness and mild swelling are expected.
    Mineral-based makeup may usually be worn after 24 hours.

  • An acne consultation includes:

    • A detailed skin evaluation

    • Review of medical history and contributing factors

    • A customized treatment plan

    • Prescription medications when appropriate

    Treatment plans may include medical-grade skincare, in-office treatments, and medical therapy.

  • To help minimize bruising:

    • Avoid aspirin, NSAIDs, fish oil, vitamin E, and alcohol for 7 days prior (unless medically necessary)

    • Begin oral Arnica prior to your procedure, which may help reduce bruising and swelling

    Always discuss prescription medications with your provider before stopping anything.

  • We offer a 10-minute grace period. Arrivals later than 10 minutes may need to be rescheduled.

  • Nope! With Ultherapy PRIME, there is no downtime. After your treatment, you can resume your normal activities immediately following the instructions of your practitioner.

  • Ultherapy PRIME can treat the brow area, skin on the neck, skin under the skin, décolleté, arms, and abdomen.

  • Ultherapy PRIME builds on the established safety profile of Ultherapy with over 50 clinical studies, and over 2.6 million treatments in more than 80 countries worldwide. In addition, ultrasound energy has a proven track record, with use in the field of medicine for more than 50 years.

  • As the ultrasound energy is delivered, you may feel tiny amounts of energy being deposited to precise depths, stimulating the collagen-building process. Treatment comfort levels will vary from person to person and your practitioner will discuss your personalized comfort management plan with you.